Palladium in Playa del Carmen

"Fantastic property with very nice rooms and attentive staff. Super clean with lots of things to do each day. Walkable to a small market about 5 minutes away and downtown Playa del Carmen about 25 minute walk. "

"Fun trip with our guys! We did nearly miss an excursion because we couldn’t contact the front desk for a shuttle to the main lobby which was nerve racking. Otherwise a fun trip!"

"Everything was wonderful. Staff was fantastic, friendly, and fun."

"What a magical resort! It’s a great place for a family vacation. We loved seeing the monkeys, coatis, and iguanas. The cenotes and natural surroundings were the main reasons we chose this resort. All the restaurant options were fabulous! We especially loved the Japanese restaurant, El Tempo. One great benefit of booking through Expedia is that the hotel concierge will make three restaurant reservations for you. The weather wasn’t ideal for us, but we embraced it—snorkeling in the rain and even spotting a small stingray at the resort’s beach. Be sure to bring water shoes, and you’ll have no trouble walking on the rocky parts of the shore. The rooms were perfect for families, and the bunk beds were an incredible option! The staff were fabulous and so was the night time shows. What a gem of a place! We can’t wait to return!"

"My wife and I just stayed here for a 4 night quick trip (1/24-1/28). This was our first time in a Secrets resort. We loved this place! Pros - The food was fantastic! The drinks were great - a little on the weak side, but we didn’t mind since day drinking is hard. :-) Grounds were well maintained. Never had a hard time getting a chair at the pool if you were out there before 10am. Staff was super friendly! Rooms are very nice - we had a swim out room and loved the pool. Cons - The only place to get bottled water is in the room, and I had to ask more than once to get it refilled. (Meaning, ask twice in the same day because no one showed) However - they have a really cool room service secret cabinet that they can drop it in, so they don’t have to disturb you when dropping things off. Marco the bartender at the Mexican restaurant, Jacob who worked in the pool area, and Gloria who appeared to manage the rooftop Preferred restaurant were wonderful! It’s a beautiful place - we would go again for sure. "

"The Reef 28 was a perfect stay. In the middle of loads of shops and restaurants and very close to the beach. This hotel has a roof top bar/pool etc with great views. For a fee you can spend the day or days at the sister hotels which are lovely and attached to their own beach areas and have their own swimming pools. We have a couple issues with our room but the staff were very quick in rectifying the issues and even moving us to a same room first thing the very next morning. Staff are lovely and polite at all times. lovely location, hotel and great place. Would definately revisit and recommend 10/10"

"All inclusive property usually food wasn’t that great but this property the food was great and also excursion is all included so we really enjoyed it"

"Exacto los cuartos necesitan más mantenimiento "

"Great location. Near the beach, 5th ave, Ado bus drop off or departure, Walmart!! And, lots of inexpensive local taco stands or restaurants. Dona Paula’s for Pozole, honestly it’s like your mom is cooking…great soup and inexpensive, large with trimmings…& $110 peso…. Soooooo good. Love the hotel front desk staff, warm, welcoming and just really nice. This is a very comfortable, typical mexican, older place, to stay. "